There are many tools and strategies you can use to boost your sales more effectively. However, one of the main tools you cannot leave behind is email. It is probably considered as old tool. However, people, especially those who are involved in business still use email to navigate their communication. It seems that email will stay for longer. Hence, it is a must to find opportunity from it to maximize your marketing.
Maximizing email to boost business
What you need to understand is the change in email marketing approach so you can garner the best response from your customers. And here are some marketing strategies you can do using email as the main tool:
Scheduling annual reminders
With so many things in your plate, sometimes it slips your mind to send important emails to your customers. Meanwhile, there are seasons where it should be done. Therefore, it will be very much beneficial if you schedule annual reminders to send emails to your customers or clients. For example, your customers buy certain items regularly during winter. Then, schedule sending email related to what they usually buy for winter next year. Automate this schedule email to make your work easier.
Have higher management to send a ‘thank you’ email
Your sale representatives are the ones who usually interact with customers. However, you can also consider having your higher management or representative to send a ‘thank you’ email to your customers. The content of the email is just to show appreciation to the customers, as well as checking on them if there is any potential issue between customers and sales reps. This way, you can find the best solution to gain customer’s trust.
Target your client with customized email
Your customers leave traces of what they have browsed or purchased. You have the records and you can optimize your e-marketing by customizing email. If there is certain group that share same interest of your products or services, make an email mailing list. Hence, you know what kind of email to send to particular group. This will be beneficial for a long term marketing.
Maximize your email format
It is important to send regular email to your customers to keep your visibility. However, do not send email that will be considered spams by your customers. Instead, send informative purposeful emails to them that can be about your take on current events, your latest collaboration with other brands, etc. Keep your customers updated of your business and industry to keep the engagement.
Simple, specified customer survey
It is important to conduct survey to know what your customers need, what problems they want to solve, and what they expect from your brand. However, most customers find it time consuming to complete a survey form, especially if the questions don’t align with what they want to voice out. Hence, make the prompts of your survey more specific. For example, ask questions related to the products your customers often buy. This is considered more efficient in many ways.