All posts by Cecil Kuhn

Listening To Your Customers To Build Strong Relationship

Building a successful business doesn’t happen in a day. It may take years before you see the result of your effort to establish your business securely. One of the most important keys for successful business is the customers. They play huge role to the success of your business because no matter how hard your efforts are, they won’t work if you don’t gain any customers. Your business revenue also depend on them more or less. Therefore, it is essential to put more effort to build long-term positive relationship with your customers. The first step to do so is to listen to them. 

The right ways to listen to your customers

It can be said that attracting new customers is challenging but what’s more complex is to nurture the relationship to have somehow long lasting bond. One of the first important steps to take is to listen to your customers. By listening to them, you will have better understanding of what they need. Thus, you have idea of what to do to meet their expectation. 

In business, negotiating, communicating, and selling are parts of the process to grow. However, those won’t work without effective communication. And one of the keys for effective communication is the willingness to listen not only to speak. There is higher risk to create misunderstanding through poor communication especially when you fail to listen to your customers. When you take your time listening to your customers, you will know what they are thinking. You will figure out what they need and want. 

Listening is an effective tactic to reveal the real intent of what your customers have. This is also one of the strategies in persuasive marketing. Thus, there is no need to force your prospects to buy your products. When you listen to them, you find out their problems. Then, you can offer the best  product of your brand that can help solve their problems. This will be appreciated by the customers because your main purpose is to help them not manipulate them with transactional approach. 

Make sure that you listen attentively. Pay attention to every words your prospects utter. Do not pretend to listen but be genuine. Try to see the problems through their perspectives. This way, you will gain better understanding. Show your empathy to ensure them that you genuinely care. You have to be intense but stay in friendly line. Make sure that your gesture is not intimidating or imposing. Show friendly and easy gestures to make them easier to open up to you. 

Summarize what you understand from the discussion. You can repeat and rewind what the others have delivered to you. Make sure to not making any judgement or personal interpretation. The main purpose is to let them know that you understand the message they try to convey. Encourage your customers to share their thoughts more until they don’t have any left to say. Then, you can offer what you can do to help their problems. 

4 Remarkable Ubud Villas For Short and Long Vacations

This is something fun enjoying a quiet vacation with the surrounding natural scenery. It is also one of the reasons why many tourists love Ubud and often visit repeatedly. The scenery and atmosphere of Ubud are very popular throughout the world. Being 35 kilometers from the airport the international airport takes you on a short trip to see the crowds and activities of residents along the direction of Ubud. One that attracts tourists is the row of Ubud villas with super luxurious facilities and spectacular views. No doubt many tourists decide on vacation in Ubud to get the peace and comfort of a vacation. Some recommended Ubud villas that are perfect for your short or long vacation.

Traditional Ubud villas with spacious land

Traditional Ubud villas

What is the estimated budget that you have to prepare to stay in a five-star hotel with family for a long time? The price will be fantastic and make your wallet thin. Ubud villas lead you to a better solution for an economical and enjoyable vacation. Ubud offers traditional villa accommodation with spacious land with a variety of luxurious and complete facilities ranging from cable tv, Wifi, heating, dining area, kitchen to the gazebo. Or if you are retired and want to enjoy the old days in peace, then Ubud is the perfect place.

Relaxing villa with rice paddies view

relaxing Ubud villas with rice paddies view

The villa is surrounded by rice paddle views and is perfect for your vacation. There are times when someone has to pay more to get away from the hustle and bustle of the city for a calm. You don’t have to pay a fortune to get peace in Ubud. Ubud villas bring you to enjoy unforgettable views and a holiday atmosphere surrounded by a rice paddle view. You can enjoy the fun with your family with a private swimming pool, garden, and the availability of internet connection, living room, dining room, and others.

2 bedrooms sustainable concept villa

Sustainable concept Ubud villas

If most family vacations require lots of bedrooms, a 2 bedroom villa will be perfect for a small family or honeymoon couple. A villa with a continuous concert in a tenant area in Ubud is the right choice. The villa with a sustainable concept offers a spacious living room, beautiful garden, and stunning rice field views.

Modern villa with remarkable rice paddies view

Modern Ubud villas with a private pool

Ubud is often described as an area with a simplicity amidst the soothing views of the rice fields. There are many Ubud villas that offer a variety of concepts and one of them is a modern concept villa. Most modern concept villas are equipped with various facilities such as a private swimming pool, garden, a security post, gazebo, spacious living room, internet connection, cable tv, and others. There are many Ubud villas with various concepts that certainly provide many accommodation options for your vacation.

Protecting Your Business From Cyber Attacks

There are many kinds of risks your business face including cyber attacks. Improving your business’s cyber security is essential because the threats are real. There are so many malicious actors working behind and ready to launch their attacks for their own benefits. However, eliminating all the threats entirely is impossible. What you can do is keep improving your cyber security to give maximum protection for your business. Your strategies may improve but those malicious actors can easily adapt. Thus, the risks are persistent. 

Maximizing your business cyber security

It is hard for any business today to avoid online or digital intervention because they are such supporting source for your business to run smoothly. The value and data of business is being migrated online. However, the risk of cyber attack is also real which put your business information and processes at higher risk of being breached. 

You have to put lots of effort to thoroughly protect your business from cyber attacks. You can do it by doing some research as well as survey to know the latest security threats in the market. You also need to define your cyber security goals then evaluate the projects requirements to be able to identify what needs to be done properly. The cyber security goals you set should be measurable by metrics. 

The next effort you can do to improve your business cyber security is by evaluating the bandwidth of your employees. This have to be done to identify timeline, milestone, as well as project staffing needs. To do this properly, you may have to use realistic approach of the cyber security. You can also plan for open lines communication during the implementation of this project. Thus, you may have to encourage and ensure all stakeholders agree with the plan. This project can help you a lot in finding out valuable information including your staff utilization as well as the current skills level of your employees.

Assist your business with cyber security assessment to know exactly your business current situation. This assessment is also important to perform to see if it’s ready to protect your business properly and optimally. There have been many that created specialized cyber security assessment tools. This helps a lot to assess the skills of your staffs against your business goals. Therefore, you can get better understanding of their skills levels and you can figure out what to be done for the training. The training should result in every employee to meet the overall goal. Using tools to automate the process is more efficient and accurate. 

You need trained staff to work for your cyber security. They are the one you trust to handle information regarding to your security projects. Their competency can determine the success of the projects. You can also encourage your staffs to follow the training by giving them some motivation such as promotion or career mobility. Then, it is also an important step to apply a culture of cyber security by making cyber security practices a part of the routine of your business processes.

Good Property Bali: Should I Rent or Purchase a Property?

As a tourist island with beautiful nature, the real estate business is one of the most growing businesses in Bali. The desire to invest in a property is getting stronger for people each year, hoping that they would get a great living experience in Bali. But when it comes to property, most are going to tear between renting or buying it. Naturally owning a good property Bali is the best option, but there are some factors that make leasing a better approach.

good property Bali, a great way to investment

Investing Good Property Bali

An investment is a big deal, especially when it comes to an expensive subject like properties. That’s why anyone should really think it through first before making a decision. With that being said, even though buying a property might be the best choice to make, renting or leasing can be a good alternative depending on the situation. Here are some of the factors that may influence your decision!

Your budget

Start with the most influential aspect, your budget should be your number one priority for consideration. When the money is tight, it may be unwise to spend it all to purchase a property, as you may need additional costs for managing it. Renting can come in handy to secure a good place in Bali at a reasonable cost.

Your length of staying  

Since Bali is a tourist island, most people probably only stay for like a couple of months or a year. Purchasing a property is certainly a bad option if you are the type of person that moves around a lot, especially when you are not sure whether you are going to come back to Bali or not in the future.

Your maintenance

Owning a good property Bali for yourself is good, but you are responsible for the maintenance of the whole facilities. And you probably already figured out that the better your facility is, the more expensive your maintenance cost is going to be. While on the other hand, when you are renting a property your landlord is still the one responsible for the maintenance. Depending on the property, the landlord might charge you a little or moderate fee for the maintenance, but it’s still better than doing it yourself.        

Both purchasing and renting good property Bali has its ups and downs. With several factors mentioned above, hopefully you have a clearer view of your decision in the future. Another thing to add is make sure you are checking for the market price first before you invest in property. It’s not hurt to take precautions because there are many frauds in the property business.

Defining Success In Building Your Own Business

Everyone who decide to start their career path in business must have their own drive or force. Simply to say, every individual ha their own reason and motivation as why they choose to start and build their own business instead of having steady monthly income by working for others. Some people may choose to do so because they want to build their own wealth. Some may want to become their own boss. There are also those who aim for a long-term success. 

Successful business and its definition

Every individual has their own journey in building their own career including entrepreneurs. Some people achieve their success through endless hardwork while others may just get lucky. Success definition in business is not only about money. You can define your own success and make yourself happy and satisfied with what you achieve. 

The success of business is often seen as financial. However, it is actually only the surface. You may earn high profit from running your own business. However, you can only feel so much if your time for family and yourself is almost none to existence. Therefore, things that drive you to run successful business can decide your happiness and goals in general. The best driver for success is love. Even if it sounds cheesy or too much, it is true that love is the biggest drive, force, motivation, reason, whatever you call it. 

When you see a business grow skyrocketing impressively, the most often reason is not leadership-oriented. The founders are not the only one who drive the success of their business. Instead, it is the people who carry it out and love what they do that contribute the most. When you run your own business and build your own team, you need love to make it a successful. When your team love what they do for your business, it is easier for your business to thrive. Therefore, always give your team learning opportunity to build their own skills and give them room to improve. Those are what contribute the most to your business.

As mentioned that love is important drive and force for successful business and life in general. Thus, you have to use it when you run your own business. Spreading love does matter and can give significant influence. You can show your love by building healthy and positive relationship with your workers or team members. When you love them sincerely, you care about them. You pay attention to what they need. When they feel loved and appreciated, they love what they do. They have their own motivation to help your business growth skyrocketing without being asked. 

Another important drive for your business success is efficiency. It is not only about the efficiency of your business operation but also about everyone involved. When you pay attention more to the efficiency, you know what to do to spend the time because every single second is valuable. You also work harder to find the system that can make your team work more efficiently. 

Beware of Frauds on Bali Real Estate Rental and Investment!

According to REI (Real Estate Indonesia), the growth of real estate in Bali is more significant than other cities in Indonesia, comparable to Jakarta and Surabaya. Bali Real Estate rental and investment take advantage of international tourists who decide to spend their day in Bali whether it’s temporary or permanent.

But because foreigners might be unfamiliar with the system and laws regarding the property in Indonesia, many fraud and scams had been committed by the local agents taking advantage of gullible people. These irresponsible individuals ended up causing a lot of trust issues within foreigners and local tourists alike.

Bali Real Estate Rental for your short and long term stay

How does the fraud work in Bali Real Estate Rental and Investment?  

There are many cases of deceit among property business, for example, there’s someone who got tricked into transferring DP about half of the property value before even surveying the place first. Based on Indonesian rules, every property no matter what type or kind must only have 5% DP before the buyer and owner can close the deal.

The suspects are really convincing while doing their “work”. So no matter how nice the agent might be when you’re about to purchasing or renting a property always be on your guard and pay attention to what they are saying. Not to be skeptical or anything, but it’s best to keep your distance first unless you really trust the person.

And the other thing that quite dangerous and popular among the Indonesian crime method is hypnotism. In Java, there’s a lot of scam and fraud cases by hypnotizing the target, the offender only needs to ask a couple of questions and suddenly the victim feels like doing anything to him/her. In Bali, this case is not really often happened, but stay vigilant in case someone finally resorts to using this method.

Advice to prevent being tricked

Find a trustworthy source every time you wanted to check out a real estate. Even buying things like electronic devices require careful research first let alone spending a large sum of money on properties. Check the background of the agent first or ask for a card to ensure that the person is legit.

Also don’t just blindly take bait from an offer that sounds suspicious. No matter how popular the growth of real estate in Bali, the property is not going to have a huge drop in price because of the huge demand. Small discounts or an extra gift may be normal but beware if someone offers property with price that way different from the market.

Taking interest in Bali real estate rental and investment is good, but you should be more careful while browsing for your preferred property. Indonesia might not be the country with the highest rate of crimes, but there’s still a lot of shady people out there looking for an opportunity to rob clueless buyers. Stay Safe!

Providing Wonderful Moments For Your Customers 

Improving customer service is a must to ensure your business stay afloat. Keeping your customers loyal to your brand is not so simple especially with how the competition today is so tough. We are living in the world where you will get left behind if you don’t pay attention enough to your surrounding. As for growing your business, you need to do it while attracting customers and keeping them loyal. 

wonderful moments for customers

‘Wooing’ your customers

It is a must to elevate your customer service because a relationship needs to be nurtured. If you want your customers to stay loyal, you have to step up your game. You cannot just provide mediocre service to them. Instead, you have to find the way to woo them. There are several ways to do it.

First thing first, you have to make sure that the customer service you are delivering is reliable, satisfying, and competent. You have to keep it that way on daily basis regardless how tiring it looks. Once you gain their sense of loyalty and security, you can step up your game into higher level. It is the moment when you have to woo your customers. 


There might be different interpretation of extra customer service. Wooing your customer comes with the purpose to deliver a service that goes beyond fulfilling basic customer expectations. You also have to do it with unexpected and creative approaches and strategies. This also aims more powerful impact to plant amazing stories in your customers’ memories. Thus, it makes them trust your brand unconditionally. 

Value your customers

Wooing your customers doesn’t mean forgetting to get the basics done. It sounds complicated but its worth trying. Not to mention that it benefits your business. It can help your business to have long lasting type of success. In order to woo customers, you have to improve your employees as well. Make sure that they know how to deal with customers and how to provide what the customers needs. Empowering your employees is the first step in wooing your customers. It can leave strong impression to your customers knowing that you are willing to go to such extent to fulfill their needs. 


Empowering your employees can be challenging especially if they don’t gain anything in return. Thus, you have to use another strategy to motivate your employees. Acknowledge your employees when they do something that is very important for the future of your business. You can also make celebration for proper acknowledgment. However, you can also still criticize if they work less efficient. This is also a way to motivate them to work better. 

Read more stories: Utilizing Antique Furnitures for French Country Living Room

The value of right timing

Choose the right timing to woo your customers. Sometimes, your customers are in a hurry and don’t have time to be wooed. Thus, it is always important to see from customer’s perspective to know what the right action to take. Inform your employees to be more considerate about this as well so they know the right timing. Unforced wooing is more effective anyway. 

Utilizing Antique Furnitures for French Country Living Room

One of the classic styles that has a timeless charm is French style living room with its homey and welcoming feel. From intricate patterns to curved shapes of the pieces of furniture, the French style is the embodiment of feminine elegance and sophistication. There are a number of ways to achieve this look. One of the most fundamental ones one could do to transform a home, obviously, lies in the architecture itself; exposed beams, a fireplace, wall-height windows, to name a few. A much less costly way is to swap your furnitures with more fitting pieces. Option for antique furniture to achieve the French style look is one of the most effective furnishing move to achieve this. 

The charm of French style living room 

french style living room

With the interior furniture movement that moves towards minimalism and sleek lines, it can be challenging to create a classic French style living room with its unique charm. The French style is a classic one that’s timeless – it’s proven to

 stand the test of time. You simply can’t go wrong having a homey-feel, classic French style in your house. The truth is that the style can be highly versatile as there are those you find in Normandy cottages to the houses in Provence. 

Antique pieces work magic 

If there’s anything that instantly transforms your space into that of spaces you find in French country spaces, it’s antique pieces. Having antique pieces in your living room can be a huge statement. But the key is to balance it out. Here are some antique pieces you could try out. 

Grandfather clock 

living room furniture

A grandfather clock is a versatile piece that will fit right in even in sleek rooms. And yet it brings a sense of rich history that’s perfect to complete any room. Aside from its ability to accessorize your French country living room well, this antique piece has a charm of its own. 

Victorian sofa for your seating 

Going for a vintage sofa may not be in everyone’s list even if they’re looking to transfer their room into a French style living room with its chic feel. Combining modern pieces like the usage of a sleek sofa with antique pieces can be brilliant in itself. But if you’d like to go all out, choosing a vintage sofa is certainly something that would bring a huge transformation into your living room. 

Feature a grandfather chair

This one’s certainly not a grandfather chair, but you get the idea.

Another antique piece that starts with “grandfather” in the name, hardly a surprise. A grandfather chair is perfect if you’re not keen on having all of the seating pieces in your living room an antique. You can simply feature a statement piece like the grandfather chair – two of it as a pair to create a focal point near the fireplace. These chairs are surprisingly versatile and can fit even in the most modern of spaces. But on a French style living room, it’ll feel right at home. 

More stuff on home: Home Furniture Yogyakarta Shopping Tips

Chandelier for a dramatic transformation 

Nothing changes a room dramatically like a chandelier. Whether you decide to go for crystal or more of the old type, chandelier works magic. Utilize the gilded mirrors to emphasize your lighting. Big mirrors work magic, while several smaller ones give a more dynamic feel to your living room. 

Handling Arguments And Conflict While Running Your Business

In professional setting, interpersonal conflicts sometimes are inevitable. It is not the conflict you should pay attention more but how you can respond to them as a leader and colleague. It will affect how your employees perceive you as a leader. The way you handling conflict and disagreement at work affects your ability to think, lead, and work effectively. 

Dealing with arguments in professional setting

Your team consists of different individual with different thinking and personality. Thus, disagreements are bound to happen eventually. However, it is important to handle disagreement properly to not lead it into long lasting issue within professional setting. It is worse if disagreement at work turns into personal conflict. 

Even when you are the leader, your team members may not always agree with our opinion. Different opinions can lead to serious conflict if you don’t address it properly and quickly. It is also important to remind yourself that you cannot just force the others to see from your point of view. Learning how to manage emotions especially during disagreements or small conflict is important. Thus, you emotion won’t take over the control to respond. 

It is often that emotion makes people want to act impulsively without thinking of the consequences. This is something you need to avoid especially when you are a leader and leading your team. This behavior will only put your business at risk because the harmony within your team will be disrupted. It is a must to keep reminding yourself that your action affects greatly to others. It affects how the others perceive you as a person and a leader. 

One of the most important ways to do to deal with conflict or disagreement at work is to be mindful. It is not easy because being mindful means you stay calm while still being in touch with what is happening around you at the moment. Mindfulness is not about being detached from the reality. It means you are still connected to it but you are in stable state to think clearly. When you are being mindful in handling conflict, you will not judge harshly and emotionally. You will take your time to assess the situation and take the best decision to solve the problems. 

Practicing mindfulness is not that simple because there are stress triggers coming to you in many forms at any time. Being mindful all the time is almost inhumane as well. However, you will become better at it if you keep practicing. When you are used to become mindful in any situation, it will easier for you to see the right focus from the best point of view. You can also prevent further conflict and minimize the potential damage. 

Leading people while running your business is not an easy task to accomplish. Time will show you how far you have become. Experiences will help you gain wisdom. Constantly learning to improve yourself and bringing positive influence around you will not only help you to become a successful entrepreneur but also a better person. 

3 Things People Expect When Looking for a Luxury Villas Bali

It’s not news anymore that demand for a villa in Bali is way higher than any other place in Indonesia, Jakarta. Some people even willing to abandon their life in the city just to enjoy a second home on the island of gods Bali doesn’t matter how many it will cost them.

But what exactly makes villa in Bali so luxurious that attracts people so much? Here are a few things that people hopelessly search for every luxury villas Bali.

luxury villas bali for a great holiday experience

A touch of culture beautifies every luxury villas Bali

The Natural View

Jakarta or Surabaya might be famous for its advanced buildings and glamour lifestyle, but living in the middle of a busy city can be frustrating for the mind, especially after a hard day’s work. This frustration can turn into stress if one didn’t relax their brain once in a while.

Bali offers an escape to those people who have a busy schedule and forced to work tirelessly every day. Even now, most of the area on the island is still uninhabited and there’s plenty of forests, rice fields, and beaches all around.

Real estate developer takes advantage of this and starts to build residences far from the crowds, and close to the natural source like ocean and forest. Makes people who own the villa can feel a great feeling of being surrounded by mother nature, something that they wouldn’t get in the big city.

The Classic Balinese Architecture

Bali is really famous for its culture. From its strong religion from the locals, who often have unique ceremonies to their beautiful handmade art like paintings, bags, and carvings. This tradition also influences their style of house architecture, which ended up having their own style.

A villa with modern design is nice and all, but you can experience those luxuries anywhere else like hotels and apartments. Especially to people who live in the main city, there’s not exactly anything new for them to see.

Those villas with traditional Balinese design are what people seek. Nothing like wooden ceilings and pillars with beautiful carvings decorated with traditional paintings and wall art filled your villa interior. Most luxury villa in Bali adapts the traditional design to tempt not only foreigners but also local tourists.

The Local Food

Like every region in Indonesia, Bali, of course, has its own iconic food that makes people lining up just to have a taste. Babi guling, Ayam Betutu and Sate plecing are just a few tourist’s favorites that often served on many restaurants in Bali.

Those dishes are of course can be served with a more professional approach in every luxury villas Bali. When you rent or own a fancy villa, usually it comes with the staff including the chef who will serve you exclusive Bali’s traditional food to satisfy your appetite. It’s one of the aspects that people look for as well.    

Luxury villas Bali offers a different experience than any other place 

Well, they may be a bit more reasons that make villas in Bali so appealing to tourists, but most of them are subjective depends on each person. Meanwhile, those three points are the main reason why people would invest quite a fortune to be able to own a private residence in Bali. Another popular reason is probably the amount of expert tattoo artists available in Bali, try checking out their work sometimes!.